Refund policy

Refunds
Due to the digital nature of our items, returns are not accepted. We have a 7-day satisfaction guarantee, which means you have 7 days after receiving your item to request a refund. Please inspect your order after purchase and contact us immediately if the item is defective or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any return question at contact@shoelacecreativedesigns.com.